CRMProducts

The ebillz platform is designed to support the complete requirements of Telecom Resellers offering a full circle solution.

Our integrated CRM technology is extremely flexible and includes tasks and ticket (fault) mechanisms, document storage and management, template letter generation, customer contact management; WLR3 KCI feeds as well as the audit and tracking of debt chasing letters and e-mails sent from the system.

Integration is also enabled between the ebillz note system and Microsoft Outlook to share engineer’s notes and WLR3 updates as well as offering shared company calendar synchronization and update.

The ebillz CRM and Note System have the potential to be linked into dedicated third party Prospecting and CRM systems which are SQL based such as Microsoft Dynamics, Goldmine, Act! and Salesforce.

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